Effective date: March 28, 2026.
You have the right to request the deletion of your user account and all associated data at any time. GeoKantar respects your right to privacy and control over your data.
You can request account deletion in two ways:
Option A: From within the app
Option B: Via email
Send an email to the address below with the subject "Account deletion request" and include the email address associated with your account.
Send your request to:
support@geokantar.comWhen we delete your account, the following data is permanently removed from our servers:
Note: Data stored only locally on your device (SQLite database) will not be deleted from our servers because it is not stored there. To delete local data, uninstall the app from your device.
The following data is not deleted because it is controlled by third parties:
Account deletion requests are processed within 30 days of receipt. You will receive an email confirmation once the deletion has been completed.
If you have an active subscription, we recommend cancelling it before deleting your account:
Deleting your account in the app does not automatically cancel your subscription with Apple or Google.
If you have any questions about data deletion, please contact us: